Code of ethics
The HCN Code of Ethics makes known a set of norms and standards that guide the acts and conducts of those that partake in Coaching and in relation to their clients, their profession, and the study of coaching.
All coaches trained by HCN accept and respect this Code as a requisite for coaching. This Code is at all times subject to the laws of the country where the coach works.
The aim of this Code of Ethics is to serve as a guide for all HCN Coaches.
HCN’s mission is to establish an Organization that promotes the wide circulation of Human Development and Organizational Leadership activities in all of its variants regarding both individuals and Organizations.
HCN aims to be considered a prestigious Organization. It posits itself as an International Leader, providing learning experience - in person and online - in innovative models of human development and behavior.
HCN’s objective is to safeguard that the exercise of Human Development and Organizational Leadership satisfies the requisites HCN’s Code of Ethics.
First Title Extent of Application
This Code must be complied by all HCN Coaches be they active or honorary partners or directors.
This Code will be applied to Coach’s acts and behaviors that state a direct relation to coaching activities or those that might affect the prestige of the activity within the country.
The application, compliance, and interpretation of this Code will permanently hold that coaching activities always be guided by the principles of Respect and Responsibility.
Second Title A Coach’s Ethical Obligations
Coaches are obliged to comply at least with the following ethical norms relating to the prestige of coaching:
The Coach’s behavior, in their commercial or coaching activities, must contribute to create, promote, and maintain Coaching’s prestige in society.
Abstain from knowingly and publicly declaring false statements in presentations or documents relating to Coaching.
Coaches, when working with third parties, must be conscious of their own personal problems and the way in which those could influence their clients. If necessary, the Coach must seek appropriate external help. In case such problems could negatively affect their clients, the Coach must immediately and unilaterally suspend their services during this time.
Develop their research activities by previously informing and obtaining participant’s authorization, always upholding the participant’s wellbeing even when their authorization has been granted.
Develop their research activities truthfully acknowledging the contribution of all possible authors or collaborators.
Abstain from participating in activities which discredit Coaching and unfavorable judgments regarding the competency of other Coaches in public. In case the well being of third parties is at risk and it is therefore justifiable to express such judgments, or court order withstanding, the Coach must inform HCN’s Board of Directors beforehand or as quickly as possible.
In the first session with a new client or a new process, ensure that there is an agreement and that the client understands the practical and economic conditions, the objectives, the methodology, the limitations, and confidentiality of coaching.
Respect the client’s right to interrupt the process at any time during any of their sessions.
Coaches are obliged to comply at least with the following ethical norms relating to responsibility:
For each coaching relationship, clearly and previously establish its conditions. It is highly recommended that these conditions clear any possible doubts and, in general, facilitate a harmonious compliance on all parts.
Establish clearly and previously your activity’s fees.
Thoroughly comply with coaching contracts signed by or agreed upon third parties.
Thoroughly comply with your professional, commercial, and financial obligations. Failing to comply to this norm is especially grave when it involves another coach or coaching professional.
In case it is determined that the client does not benefit from the coaching process, the Coach is obliged to inform them and propose or recommend another person or resource for their benefit instead of that coaching process.
Competently assist the client in their commitments and objectives unless these constitute infractions to the law of the Country. In case the Coach has any doubts regarding the legality of objectives or commitments of the client, before continuing that activity, the coach must seek professional advice or consult HCN’s Board of Directors.
Maintain a register of their activities, taking all necessary measures to ensure their confidentiality.
Inform authorities in case a client expresses a serious intention, determination or premeditation to threaten their own life or other’s.
Avoid possible conflicts of interest between your own and the client’s. In case such a conflict should arise, you must immediately inform the client and solve it or suspend coaching activities temporarily or definitely. In case the client opts for a solution or temporary or definite suspension of coaching activities, the Coach will only accept their option or indefinitely suspend their services.
Do not promise results other than the ones you can responsibly guarantee.
You will only accept non-monetary payments when the nature of these does not in anyway harm the client’s desired objectives or the Coach’s performance.
Coaches are obliged to comply at least with the following ethical norms relating to respect:
Maintain the content of conversations or correspondence between you and your clients in complete confidentiality and discretion. Coaches will only be able to use such content when they do with the client’s approval and completely certain that the client will not be identifiable by others. The coach will need to take all measures necessary to ensure the confidentiality of their conversations. Said authorization must be in writing and provided in advance.
It is required to obtain each client’s authorization before using their name as a reference.
Develop your work with respect for the client and their liberty.
Maintain manners of physical contact according to the country’s social standards regarding the coach-client relationship.
Absolutely abstain from having sexual relations with any client.
Abstain from taking advantage of any aspect of the relationship with the client for your own economic benefit.
In case the coaching services are hired and/or paid by a third party that is not the client, all norms of this code of ethics will always be applied, above all, to benefit the person subject to the coaching process. In case the third party that is not the client requests information on the client, the Coach is obligated to obtain the client’s authorization to do so.
All norms mentioned above are obligatory for all HCN Coaches.
Third Title Competency
No Human Coach Network body will sanction a Coach for ethical reasons without a declaration of infringement on at least one of the obligations presented in article 4, 5, and 6. Infractions to these obligations are “unethical.”
Complaints against Coaches will be examined by the HCN Board of Directors.
The President of the Board of Directors will arrange and set the session dates and table of contents, they will direct them and order notifications that will all be done by the Administrative Counsel.
Members of the Board of Directors will be able to disqualify themselves or posit disqualifying relations, based only on provable direct interest, direct kinship or marriage to any of the parties. In all cases, the board member will be dispensed if the President chooses to do so.
In case members of the Board of Directors are missing or disqualified and a minimum of 3 members with right to vote is not met, the President will complete the vacancies necessary to reach the minimum requirement. For this, the President will use a list immediately prepared after each General Assembly with the names of five partners and their updated installments.
Fourth Title Procedure
The Administrative Council and its President must guarantee a rational and just procedure. The Administrative Council will be able to consult the Academic Council in reference to the Coach in question (see HCN student Rules and Regulations).
Throughout the procedure, no resource shall be established, but parties will be able to solicit error rectifications, in writing within a five day notice. There will be no resource available against the final resolution.
The procedure will be reserved and the file will be kept classified, even after its completion, so that only members of the Board of Directors, authorized personnel, the plaintiff, and defendant will have access to it.
Barring the complaint, the procedure will be oral and will take in the shortest amount of time possible, beginning with the hearing to ratify the complaint and the admissibility exam and continuing with the conciliation hearing; in case the latter does not take place, a hearing will be granted to listen to both parties and collect the evidence they provide.
A summarized record will be kept throughout the procedure in the file.
Complaints will be pursued only when presented in writing, clearly identifying all parties and providing the plaintiff’s home address for notifications.
Complaints will be received by the President of the Administrative Council. The President will formally deliver the complaint to the Board of Directors.